Heating and Air Conditioning
Shamrock Heating & AirAbout
This business has 1 alert
Important information
- Advertising Review:
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims may come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to prove their claims, change ads to make offers clearer to consumers, and remove misleading or deceptive statements.
On July 15, 2022, Better Business Bureau of Central and Northwest NC contacted the business regarding advertisements on their social media, https://www.facebook.com/shamrockheatingair, and advertising profiles, https://www.homeadvisor.com/rated.ShamrockHeatingandAir.22067462.html & https://www.angi.com/companylist/us/nc/greensboro/shamrock-heatin-and-air%2C-inc-reviews-6319293.htm, we viewed the following claims and statements:
- Lowest Price Guarantee
- "You can save thousands off your next installation."
- “Free Replacement Quotes”
- License #20552
- “Heat pumps service and install”
- “We have grown in the Triad area because of this trustworthy service and will continue to grow as more and more Greensboro residents realize that they can still get premier heating and air service, repair sales, and installation but no longer need to break the bank to receive it. “
According to BBB Code of Advertising:
Price equaling, meeting competitors' prices - When advertisers offer a price match guarantee, the offer should be made in good faith, include all necessary information to take advantage of it, and not place unreasonable burdens on the consumer who wants to take advantage of the offer.
Basic Principles of the Code states that, the primary responsibility for truthful and non-deceptive advertising rests with the advertiser. Advertisers should be prepared to substantiate any claims or offers made before publication or broadcast and, upon request, present such substantiation promptly to the advertising medium or the Better Business Bureau.
BBB was unable to locate a current license for this business with the NC State Board of Examiners of Plumbing, Heating & Fire Sprinkler Contractors, which is required for installation of heating or air conditioning equipment.
As of August 23, 2022, BBB has not received a response from the business. The business has failed to substantiate, modify or discontinue any of the advertised claims brought to its attention.
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