Electric Companies
Duke Energy Carolinas, LLCAbout
Important information
- Additional Info:This firm is headquartered at 9700 David Taylor Dr
Charlotte, NC 28262.
All complaints from residents of NC & SC are processed by BBB of Southern Piedmont and Western NC https://www.bbb.org/en/us/local-bbb/bbb-of-southern-piedmont-and-western-n.c.
About This Business
Years in Business: 121
Products and Services
Business Details
- Local BBB:
- BBB of Eastern North Carolina
- BBB File Opened:
- 7/1/1974
- Business Started:
- 1/1/1904
- Business Incorporated:
- 11/27/1963
- Type of Entity:
- Limited Liability Company (LLC)
- Alternate Names:
- Duke Power Company
- Progress Energy
- Carolina Power & Light
- Duke Energy Progress
- Number of Employees:
- 630
Additional Contact Information
- Principal Contacts
- Ms. Heather Minter
- Customer Contacts
- Mr. Davis Montgomery, Customer Relations Specialist
- Mr. Ted Allen, Exec. Staff Asst.
- Mr. Felix Delarosario
- Ms. Brenda Duke, Billing
- Ms. Heather Minter
- Fax numbers
- Other Fax: (919) 968-2413
- Other Fax: (919) 687-3219
- Additional Phone Numbers
- Other Phone: (919) 382-3200
- Other Phone: (800) 777-9898
- Other Phone: (800) 755-3853
- Other Phone: (800) 653-5307
- Other Phone: (800) 726-6736
- Other Phone: (800) 488-3853
- Other Phone: (800) 653-5305
- Other Phone: (800) 632-4949
- Other Phone: (877) 385-3722
- Other Phone: (919) 878-5300
- Other Phone: (919) 546-7371
- Other Phone: (919) 546-7296
- Other Phone: (877) 641-6397
- Other Phone: (919) 546-6189
- Other Phone: (800) 524-9002
- Other Phone: (919) 362-3261
- Other Phone: (800) 419-6356
- Other Phone: (800) 452-2777
- Other Phone: (919) 508-5400
- Other Phone: (910) 892-9400
- Other Phone: (919) 783-5400
- Other Phone: (919) 546-6111
- Other Phone: (919) 269-2510
- Additional Websites
- duke-energy.com
Additional Information
- Other Resources
- North Carolina Utilities Commission
430 North Salisbury Street
Raleigh NC 27603
Phone Number: (919) 733-9277
https://www.ncuc.gov/ - Business Categories
- Electric Companies, Electric Connectors
More Resources
Featured Content
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.