Pole Barns
All American Pole BuildingsInformation and Alerts
Service Area
- George County, MS
Alert Details
This business has 2 alerts.
Pattern of Complaints
According to information in BBB files, this company has a pattern of complaint alleging contract issues, delivery issues, customer service issues and refund issues. Specifically, customer complaints indicate once the contract is signed and payment is made, check is cashed, Mr. Mizell has no further contact. Customer complaints also report dissatisfaction with All American Pole Buildings work performance.
Complaints further allege when consumers attempt to contact the business by phone to determine the status of their order, customers do not receive return calls in a timely manner. Other complaints indicate email messages sent to the business seeking information on delivery status were also ignored. Many consumers requested refunds for products that were never delivered; however, the refunds were delayed or not sent. On September 6, 2019, BBB contacted the company seeking their voluntary cooperation in eliminating the pattern of complaint.
All American Pole Buildings failed to respond to BBB's request to voluntarily address the pattern of complaint. BBB advises caution when deciding whether or not to conduct business with All American Pole Buildings based on the concerns outlined above.
Mail that was sent to All American Pole Buildings was returned to sender from U. S. Postal Service showing attempts to deliver as unclaimed.
Alert
BBB conducted an investigation into this business because of 9 unanswered complaints. Sean Mizell was taking deposits from customers and not starting or completing work. This business is not responding to any BBB request. BBB encourages victims to file complaints directly with the Mississippi Attorney General's office.
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.