Reviews

This profile includes reviews for Deluxe for Business's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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  Deluxe for Business

  801 Marquette Ave Minneapolis, MN 55402-2807

  
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  PsPrint

  2100 Dennison Street Oakland, CA 94606

Review Details

• Review fromToni D

  Date: 07/02/2024

  I'm a Realtor I work at a real estate company that has Deluxe as their preferred vendor. For this reason along with my companies promotion I decided to use this company for marketing purposes to market a just SOLD listing. My experience has been horrible so far. I've been trying to process my first order for the last week and 2 day's now. Still NO progress. It took me almost a week for the system to allow me to up load my photo's which should be a fairly simple function. They excuse was they was having problems with their system for almost a WEEK !!! I tired to move pass that since I already wen through all the trouble to make the post card. Only to again run into a yet another problem. I made mention that they had the wrong company information as my mailing address. Okay correct it with the right address. Sorry No we can't do that we have to have a list sent with all the agents updated information updated and sent over to our department to have the entire companies agents Information up dated before we can move forward! I'm like wait WHAT! Why can't you just update the information and process the order? Sorry No we can't do that. I get on the phone call my office to get all this extra information that has nothing to do with me or my order. I call back the same day to get an up date on if  they received the updated information, Rep said yes ! They Claim they now  have to update the system which could take another 24 hours !  At this point I'm paying for a stressful experience. One would think that they would offer some type of compensation for waste so much of my time with NO results  ....NOPE, NO compensation, nothing! I was told to just call back for a status update ,after wasting almost 1 1/2 week of my time with still NO MARKETING material !! This is perhaps the one of the worst experience I've had using a marketing company !!! I wouldn't recommend them. I'm going to try using their competitors. WISE pelican..  HORRIBLE EXPERIENCE!!!  

• Review fromAnnie S

  Date: 02/23/2024

  I ordered checks that included fraud protection (which was an additional cost per check). We had a fraudulent check get cleared from our account for thousands of dollars. We had just ordered an entire new set of 500 checks that now all had the old account number on them. Deluxe only gave us $100 credit towards a new order and would not return or reimburse the previous order that I had place about a month prior, and had not used a single check. They claim to have some fraud protection, which was basically nothing. They also claim to have 100% satisfaction guarantee, which was not the case. I spoke to a supervisor who told me I would have to forfeit the $100 credit on a new order if I was not happy with the previous order. HORRIBLE BUSINESS!

• Review fromRishi B

  Date: 05/30/2023

  I order cheq book from them on 4th May and today is 30th May we haven't received the cheq book when I called them they have no clue about it that what happened with it .They said they will replace it but won't expedite it is not their responsibility , we are a convenience store and have to write cheq everyday and won't receive it for another 10 days whi h is hurting our business but they don't care and bank won't help also

• Review fromLisa C

  Date: 06/25/2022

  If i could give zero stars I would. I placed an order for bags with this company on 5/22/22 for an event we are having on 6/27/22. I was advised that the bags were backordered until 5/30 but was assured that we had plenty of time to make sure my order arrived on time. The back ordered bags arrived at the manufacturer and were sent for printing. I double checked the order again on 6/7/22 to make sure we being printed and that we were still on schedule to have them before our event. Again assured they would arrive on time (and that assurance came with an attitude from the sales rep). I was told that the bags left the manufacturer on 6/22 on the noon truck (UPS shows the label wasn't generated until 10 on 6/22.) They even changed the deliver on my order to 2day air. I reached out to UPS to change delivery to pickup on Monday morning and they charged be an additional fee for each box. Here we are on 6/25, the bags have shipped but they went from Jacksonville FL to Orlando FL heading to Philadelphia and then to MD. Needless to say UPS tracking shows that my bags will not be delivered until 6/27 at 7pm. Our event will be over. We are a Sports Boosters organization at a High School and have placed a lot of orders with this company in the past. Not anymore. We will be taking our business elsewhere from here on out.