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          Business Profile

          Car Wash

          Canton Car Wash

          This business is NOT BBB Accredited.

          Find BBB Accredited Businesses in Car Wash.

          Information and Alerts

          BBB RatingC-

          Reasons for rating

          • 3 complaint(s) filed against business that were not resolved
          • 23 complaint(s) filed against business

          Alert Details

          This business has 1 alert.

          Pattern of Complaints

          According to BBB files this business has a pattern of complaint concerning customer service issues. These complaints allege various types of damage to their vehicle after leaving the business’ facilities and having their requests to pay for repairs denied. On 7/2/2024, BBB sent a written notice to Canton Car Wash identifying the potential pattern of complaint with a request for an action plan to address these concerns. As of 7/16/24, BBB has not received word on what specific steps the business intends to take to handle the above issues. BBB will continue to monitor this business moving forward.

           

          BBB encourages anyone who has experienced these and other suspicious activities from Canton Car Wash to report the incident to:

           

          - www.bbb.org/file-a-complaint

          - Maryland Attorney General’s Office- Consumer Protection Division 

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          BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

          When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

          BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

          As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.