Military Gear
Tactical USAInformation and Alerts
Alert Details
This business has 1 alert.
Pattern of Complaints
According to BBB files this business has a pattern of complaints regarding a subscription to Liberty Monthly Magazine. Some customers refer to this as a Membership cost of $59.95 a month. Customers indicated that they did not order or authorize a magazine subscription. The business has responded to (some) customers who filed complaints via the BBB complaint system with "We know that sometimes this trial is overlooked by customers due to the great price on the Tactical items. However as outlined in the checkout page, unless the trial is canceled it will re-bill at full price. As a courtesy we have refunded all charges back to you and subscription has been canceled."According to BBB files this business also has a pattern of complaints concerning the delivery of items. Some customers placed an order through the company's website, received an order confirmation, were charged for their items, but the orders were never received. The customers who sought refunds by contacting the business never received one. The business has responded to (some) customers who filed complaints via the BBB complaint system with shipping information and/or a refund.On January 30, 2023, BBB submitted a written request to the company encouraging them to address the pattern of complaints. As of February 7, 2023, the business has not provided a response to BBB regarding this pattern.
Important Information
Additional Info
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