Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies

About

About This Business

Castle Automotive Group is one of the largest privately held dealer groups in the Midwest. Castle has 14 locations and 25 new vehicle franchises throughout Illinois and Indiana that represent multiple automotive brands such as Chevrolet, Subaru, Kia, Ford, Lincoln, Buick, GMC, Cadillac, Chrysler, Dodge, Jeep, Ram, Mitsubishi and Volkswagen. 

BBB Accredited Since: 5/24/2024

Years in Business: 7

Photos and Videos

  • image description not provided by submitter

Business Details

BBB File Opened:
10/30/2000
Business Started:
10/13/2017
Business Started Locally:
9/12/1980
Business Incorporated:
10/13/2017
Type of Entity:
Corporation
Alternate Names:
Castle Chevrolet of Villa Park
Elmhurst Chevrolet Inc
Villa Park Chevrolet Inc
Business Management:
Mr. Tony Castle, Owner
Mr. Bob Politza
Mr. Rob Mc Farland, Service Director
Ms. Sherry Pollack, Office Manager
Joe Castle, President
Andrew Dorgan, Director of Operations
Number of Employees:
300

Additional Contact Information

Principal Contacts
Mr. Bob Politza
Customer Contacts
Joe Oneil, General Sales Manager
Andrew Dorgan, Director of Operations
Fax numbers
Primary Fax: (630) 279-2126
Other Fax: (630) 279-5907

Additional Operating Hours

Showroom
Monday9:00 AM - 8:00 PM
Tuesday9:00 AM - 8:00 PM
Wednesday9:00 AM - 8:00 PM
Thursday9:00 AM - 8:00 PM
Friday9:00 AM - 7:00 PM
Saturday9:00 AM - 6:00 PM
SundayClosed

Latest Reviews

  • David W

    "****** ********* my service advisor goes above and beyond to ascertain, advise and execute best options."

  • Michael

    "The finance manager ***** over charged my loan and once I brought it to her attention she brushed me off. They are nice to you the whole time you are in the process of buying a car but treat you like trash once you sign the deal." ... Read full review

  • Tyrellp P

    "Poor customer service ever lacks in every area there is to own a company"

View all Reviews

Industry Tip

More Resources

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.