Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Heating and Air Conditioning

Trust Heat Cool

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Heating and Air Conditioning.

About

About This Business

Trust Heat Cool is a heating Cooling company that serves Champaign, Piatt, Ford, and Coles counties. Servicing installing and maintaining. All brands makes and models of Heat Pumps, AC units, Furnaces, Air Handlers, Boilers. For residential and light commercial structures. 


The Trust Pledge

 During Your Home Maintenance or Repair Visit  


Their technicians will clearly explain your home's heating and cooling system, any issues, repair costs, and the life expectancy of your HVAC system in writing to share with all the decision-makers.





They prioritize honest communication with no high-pressure sales tactics. You'll receive various options and thorough answers to your questions.  





Doing the job right the first time avoids most headaches, and they honor all manufacturer's warranties as written. Let’s keep your home comfortable together!



Years in Business: 3

Business Details

BBB File Opened:
9/16/2022
Business Started:
8/1/2022
Type of Entity:
Sole Proprietorship
Business Management:
Mr. Ray Allen Hughes, Owner

Additional Contact Information

Principal Contacts
Mr. Ray Allen Hughes, Owner
Customer Contacts
Mr. Ray Allen Hughes, Owner

Additional Information

Payment methods
Cash Check Most Credit cards. 
Refund and Exchange Policy
No refunds. All deposits are to ensure part costs are covered, parts become CCHC property if work is not allowed to continue. Work completed is warrantied in the following ways. Most repairs unless otherwise stated on diagnostic report come with a 3 month warranty. Also all replacement parts manufacture warranty are honored if installed by CCHC. All new system have a bumper to bumper one year warranty. Then are covered by the manufactures warranty. 

More Resources

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.