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About

About This Business

Appliances  

BBB Accredited Since: 6/21/2019

Years in Business: 89

Business Details

BBB File Opened:
10/7/2008
Business Started:
1/1/1936
Business Started Locally:
1/1/1936
Business Incorporated:
2/19/1949
Type of Entity:
Corporation
Business Management:
Ms. Dawn Stock, Secretary
Mr. Dale Johnson, Owner
Mr. Andy Guler, Vice President

Additional Contact Information

Principal Contacts
Mr. Dale Johnson, Owner
Customer Contacts
Mr. Dale Johnson, Owner
Fax numbers
Other Fax: (815) 962-8508
Social Media
Facebook

Additional Information

Business Categories
Major Appliance Dealers, Bedding

Latest Reviews

  • Aubree R

    "Our salesman, *****, was super informative regarding the products we were looking for. He was also very swift in getting the paperwork and sale ready as well as scheduling for delivery." ... Read full review

  • Patrick M

    "We recently purchased a fridge and oven from Guler, drawn by their promise of personal support and easy access to assistancea refreshing departure from the impersonal service often found at big box retailers. Regrettably, our experience has fallen far short of the high standards suggested during the sales pitch." ... Read full review

  • Angie R.

    "After receiving two dented appliances, we were offered a complementary install on our dishwasher. However the installation was not done properly and we had to have our floors taken out due to water damage." ... Read full review

View all Reviews

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