Web Design
JACI Group IncInformation and Alerts
Alert Details
This business has 1 alert.
Ad Review
In the BBB's ongoing advertising review efforts, JACI Group was contacted on November 4, 2011 due to advertising claims made on their website, peopleclaim.com. Some claims have either been removed or substantiated; however, others remain unresolved.
Specifically, the BBB asked the company to remove erroneous claims made against the BBB and its dispute resolution process. To date, the company has not complied with our request.
JACI Group states they are in compliance with FTC guidelines for endorsements. The BBB asked the company to provide contact information for the individuals quoted on their website. To date, the company has not responded to our request.
The BBB also requested some sort of statistical evidence supporting their claim of effectively resolving disputes. To date, the company has not complied with our request.
The company has; however, agreed to remove the false claim that they are a member of the Better Business Bureau. JACI also admits that they use "BBB" as tag words for articles that do not mention the BBB, but state, "the tags appear to be related to a blog post that references the BBB but which has been delayed pending receipt of permission to quote a well-known business source on their experience with the BBB." Upon further investigation, the BBB has discovered that PeopleClaim frequently embeds the metatags "bbb" and "better business bureau" into their URLs. This tactic may be construed as a deceptive means of drawing traffic to their site.
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