Used Car Dealers
Sterling Auto Consultants IncInformation and Alerts
Alert Details
This business has 1 alert.
Pattern of Complaints
According to information in BBB files, Sterling Auto Consultants, Inc. has a pattern of complaint alleging Product, Repair, and Refund Issues.
Specifically, consumers state they purchase vehicles, and within hours or days, the car breaks down, and Sterling Auto Consultants, Inc. will not repair the car or refund their money. Sterling Auto Consultants, Inc. offers to put the consumers into another vehicle if they will pay another down payment.
On September 26, 2024, BBB sent certified correspondence to Sterling Auto Consultants, Inc. to request their voluntary cooperation in resolving the unanswered complaints as well as their cooperation in eliminating the pattern of complaint.
On September 27, 2024, Sterling Auto Consultants responded with the following information as a means to eliminate the pattern:
"we agree to abide by the promised terms."
This aspect of the Business Profile will be updated once additional information becomes available
Important Information
Additional Info
In September 2024, BBB investigated Sterling Auto Consultants Inc business practices. This investigation was prompted by unanswered complaints. Consumers reported purchasing vehicles from Sterling Auto Consultants Inc and within hours or days the car breaks down. Sterling Auto Consultants Inc offers to put consumers in a different vehicle after another down payment is put down.
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