Computer Software
Simpleplanning.com IncInformation and Alerts
Alert Details
This business has 1 alert.
Ad Review
In Janurary 2021, BBB contacted Simpleplanning.com Inc to inquire about their advertising claims based on the Code of Advertising: Guidelines for Truth in Advertising from the Better Business Bureau. BBB requested the business substantiate their claims met the following standards:
1.0: Basic Principles of the Code
20.0: Warranties or Guarantees
To date, BBB did not receive a response from the business to substantiate the below advertisement claims:
1. "At Simpleplanning.com we take every step to ensure you are satisfied with your purchase. If however you are not 100% satisfied we will promptly refund your payment."
2. "Our Refund Policy
If you're not satisfied with your purchase, please contact us within 30 days at [email protected] and we'll provide a full refund via your original payment method."
Important Information
Additional Info
Since December 2019, Simpleplanning.com Inc has received consumer complaints concerning guarantee issues. Specifically, consumers allege the business does not honor the Money Back Guarantee listed on their website.
BBB attempted to contact the business in order to obtain their position, however no reply has been received to date.
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