Market Survey
Product ReportCard.Com, LLCHeadquarters
Information and Alerts
Alert Details
This business has 1 alert.
Pattern of Complaints
BBB files indicate that this business has a pattern of complaints concerning service and payment issues. Specifically, consumers are alleging that they take surveys but do not receive the promised rewards and when they contact the business regarding this, the business promises to release the rewards for eligible consumers but then does not follow through. On 4/18/2019, BBB submitted a written request to the company encouraging them to address the pattern of complaints.
On 4/23/2019, the business provided a response outlining the steps they are planning to take to alleviate this pattern of complaints. This action plan consisted of eliminating the concept of pending rewards and will instead work towards issuing rewards to consumers account as soon the member completes the survey.
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