Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies

About

About This Business

This company offers retail wine sales both online & offline.

BBB Accredited Since: 3/12/2004

Years in Business: 32

Photos and Videos

  • image description not provided by submitter

Business Details

BBB File Opened:
8/17/1999
Business Started:
1/1/1993
Business Started Locally:
1/1/1993
Business Incorporated:
4/26/2004
Type of Entity:
Limited Liability Company (LLC)
Alternate Names:
Vintage Wines Estates
Business Management:
Kimmy Richard, Customer Service Manager
Number of Employees:
15

Additional Contact Information

Principal Contacts
Kimmy Richard, Customer Service Manager
Customer Contacts
Kimmy Richard, Customer Service Manager
Additional Email Addresses
Technical Support: Email this Business
Customer Service: Email this Business
Additional Websites
vinesse.com
Social Media
Facebook
Twitter

Additional Information

Business Categories
Retail Wine

Latest Reviews

  • Joe G

    "Wondering what has changed at Vinesse. I have not been able contact them or receive a response from them for quite some time." ... Read full review

  • Ben N

    "They do not respond to any emails. Unable to get anyone on the phone during business hours." ... Read full review

  • sruthi n

    "ABSOLUTELY TERRIBLE ETHICSI signed up for their introductory offer and choose to delay the next shipments as i was not sure if i want to continue with next shipments, and just the next day i see a charge on my card for $129.99 and when i checked my emails from vinesse there was nothing there indicating any shipments so i called and was told that i did not qualify for introductory offer so they took it upon themselves to ship me some 6 wines for $129." ... Read full review

View all Reviews

More Resources

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.