Moving Services
Fargo Van Lines LLCInformation and Alerts
Alert Details
This business has 1 alert.
Pattern of Complaints
Complaints as well as other consumer reports received by BBB generally allege Fargo Van Lines LLC demands additional payments far exceeding the contract amounts and may refuse to deliver customers belongings without these payments being made. Consumers have also alleged that belongings have been damaged and/or lost. Many of the complaints we have received have not been responded to.
BBB wrote to the company on March 12 and March 19, 2024 requesting an explanation for these allegations. As of today's date the company has not responded.
Important Information
Advertising Review
As of March 26, 2024 Fargo Van Lines LLC is claiming, "You’ll be glad to know that Fargo Van Lines not only has the largest moving network in the world, but has years of experienced professional to help you get through your move smoothly," on their website, fargovanlines.com. BBB's research indicates that Fargo Van Lines LLC was recently incorporated in 2021.
According to the BBB Code of Advertising, "Advertisements which are untrue, misleading, deceptive, fraudulent, falsely disparaging of competitors, or insincere offers to sell, shall not be used."
BBB wrote to the company requesting substantiation for their claim on March 12 and March 19, 2024. As of today's date the company has not responded.
Advertising Review
As of March 26, 2024 Fargo Van Lines LLC is advertising positive custom testimonials on their website, fargovanlines.com, that are contradicted by consumer reports BBB has received.
According to the BBB Code of Advertising, "Advertising which uses testimonials or endorsements is likely to mislead or confuse if it is not genuine and does not actually represent the current opinion of the endorser."
BBB wrote to the company on March 12 and March 19, 2024 requesting substantiation for the testimonials. As of today's date the company has not responded.
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