Ecommerce
Family Prepping AssociationInformation and Alerts
Alert Details
This business has 2 alerts.
Pattern of Complaints
BBB has received numerous complaints for this company containing similar allegations. Complainants have generally alleged they purchased protective masks from Family Prepping Association's website, familypreppingassociation.com, that the company failed to deliver.
These complaints are currently pending as BBB is waiting for the business’ response. Pending complaints will not appear in the complaint totals on the BBB Business Profile until they have closed.
BBB wrote to the company on March 31st and April 7th, 2020 requesting an explanation for these allegations. As of today's date the company has not responded.
UPDATE: As of April 20, 2020 the business has responded to a few complaints. The company's responses include tracking information for orders that have shipped, delivery confirmation for delivered packages, and in at least one case - indicates that a refund has been issued. BBB will continue to provide updates as new information is received.
Alert
BBB has received a number of reports to our Scam Tracker about Family Prepping Association. Consumers have reported that the company does not ship masks purchased from their website, familypreppingassociation.com.
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