Process Server
Standard MediationInformation and Alerts
Alert Details
This business has 2 alerts.
Alert 1
In the course of pursuing your debt, a debt collector may not communicate with you outside of certain parameters unless requested by you. No communication can take place before 9 a.m. or after 8 p.m. in your time zone and communication cannot take place at an unusual place. The collector may contact you at work unless you request in writing that the collector not contact you at your place of employment.
Debt collectors also are prohibited from saying that they will take legal action will be taken against you, if doing so would be illegal or if they don’t intend to take the action.
Upon the consumer's written request within the thirty-day period, the debt collector will provide the consumer with the name and address of the original creditor, if different from the current creditor.
If you wish for the collector to cease communication with you regarding the debt, you must notify the collector in writing. After the written notice has been received, the collector is prohibited from communicating with you except to notify you that communication will cease or to advise of any remedies the collector or creditor may seek.
Please read our entire Business Review for additional concerns and visit: Debt Collectors and Your Rights
Alert 2
As of December 1, 2014, the BBB is unable to locate this business' physical location. We wrote the business on November 17th, requesting the company to provide a response to consumer complaints. On November 25, 2014, the letter was returned as undeliverable.
On November 26, 2014, the BBB was informed by the business via telephone that they are no longer affiliated with Standard Mediation of Elk Grove, but they are now doing business as The Claims Mediation Group out of Pennsylvania.
Important Information
Believed to be out of business
According to information in BBB files, it appears that this business is no longer in business.
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