Pets
Pet Groom PuppiesInformation and Alerts
Alert Details
This business has 1 alert.
Alert
In November, 2019, BBB investigated Pet Groom Puppies’s business practices. This investigation was prompted by the volume of inquiries received by consumers. It is alleged that the business failed to provide the puppy purchased, fail to provide refunds to consumers, failed to provide accurate principal information, failed to respond or communicate with the consumer and failed to respond to complaints submitted to the BBB.
Inquiries submitted to the BBB state that consumers came across the business’s website when searching for puppies. The business reaches out through email requesting money to secure the puppy the consumer is interested. They explain that they accept payment through: moneygram, cash app, and Zelle. The requested amount averages between $550-$650 for the puppy and some consumers stated they provided upto $1,935 for temperature controlled crate and for microchipping.
BBB contacted Pet Groom Puppies regarding the business practice concerns as well as the affiliations the business has with several other websites: Netadachshunds.com, http://bettybostonterriershome.com/, walkidfrenchbulldogs.us/, Classicpomeranians.com. The business has not responded to BBB as of November 26, 2019.
Before you place an online order make sure to review the company’s website, see if there is any negative information about the company, or check to see if BBB has any complaints reported. Also, check the website for contact information such as phone numbers, emails, and mailing addresses. Consumers want to make sure the company can be easily contacted if any issues may arise.
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