Information and Alerts

Ad Review

On January 17, 2023, BBB requested Hemptress Inc to modify, substantiate or discontinue claims made on their website (https://www.the-hemptress.com/) that read, "..Simply Above The Rest..", "Sale", "..contains 17% cannabinoid..that provides feelings of relief and relaxation..contains less than 0.245% Delta 9 THC..", "RESTORE YOUR DOG’S MOBILITY AND REDUCE JOINT PAIN - A powerful combination of ingredients like Glucosamine HCL, MSM, Turmeric, Green Lipped Mussel and Organic Hemp Oil work together to reduce joint pain and inflammation and improve your dog’s mobility in this extra-potent formulation. Help alleviate stiffness and don’t watch your dog suffer from painful joint issues!..", "Award-winning MCT Oil Tincture..Awarded 1st Place for Best Hemp Oil Tincture by Edibles List Magazine..", "..Thanks to Muscle and Joint Pain Relief Cream, you don’t have to worry about the minor aches and pains life holding you back. With hemp oil infused salve and cream with pain-relieving menthol, every day can be your best day yet.", "..Know exactly how many milligrams you are getting in each capsule..", "..Satisfaction guaranteed or your money back..", "..Upon inhaling the sweet, floral notes of Remedy, the consumer is lifted into a state of mellow relaxation..", "..Hemp oil has a large number of benefits from treating Anxiety, Anti-Inflammatory, Pain Relief, Depression, PTSD, aiding with ailments such as Crohn's, Epilepsy, and..Now infused with Manuka Honey which has high antibacterial properties and overall health. You can have the best of both worlds..", "..Manuka Honey benefits including but are not limited to the following: Anti-Bacterial, Wound Healing, Anti-Fungal, Gum Disease Fighter, Sore Throat Treatment, Acne Treatment, Anti-Inflammatory..", "..Here are a few highlights on Manuka: Sunburn Treatment..Acid Reflux..Digestive Support..Stomach Ulcer Treatment and Prevention..Energy Booster..", and Crossed out prices. Advertisers must be prepared to substantiate such claims per BBB's Code of Advertising.

BBB's Code of Advertising Section 34 states, Claims relating to performance, energy savings, safety, efficacy or results for a product or service should be based on recent and competent testing or other objective data. BBB's Code of Advertising Section 29 states, Expressions of opinion or personal evaluation of the intangible qualities of a product or service are likely to be considered puffery. Such claims are not subject to the test of truth and accuracy and would not need substantiation. 29.2 Puffery may include statements such as “best food in the world” and “we try harder” as well as other individual opinions, statements of corporate pride, exaggerations, blustering and boasting statements upon which no reasonable buyer would be justified in relying. Puffery also includes general claims of superiority over comparable products that are so vague that it can be understood as nothing more than a mere expression of opinion. BBB's Code of Advertising Section 20 states, When using the term “warranty” or “guarantee” in product advertising, the advertiser must clearly and conspicuously include a statement that the complete details of the warranty can be seen prior to sale at the advertiser's location, viewed on the advertiser’s website or, in the case of mail or telephone order sales, made available free on written request. 20.3 When “satisfaction guarantee” or similar representations are used in advertising, any material limitations or conditions that apply to the guarantee must be clearly and conspicuously disclosed. BBB's Code of Advertising Section 9 states, The unqualified term “sale” may be used in advertising only if there is a significant reduction from the advertiser's usual and customary price of the products or services offered and the sale is for a limited period of time. If the sale exceeds thirty (30) days, advertisers should be prepared to substantiate that the offering is indeed a valid price reduction and has not become their regular price. 9.2 Time limit sales must be observed. Additionally, BBB's Code of Advertising Section 3 states, The former price must be the actual price at which the advertiser has openly and actively offered the product or service for sale, for a reasonably substantial period of time, in the recent, regular course of business, honestly and in good faith. 3.2 Where the former price is genuine, the bargain being advertised is a true one. If, on the other hand, the former price being advertised is not bona fide, the bargain being advertised is a false one. 3.2.1 For example, where an artificial, inflated price was established for the purpose of enabling the subsequent offer of a large reduction, the consumer is not receiving the usual value expected.  In such a case, the “reduced” price is, in reality, probably just the seller's regular price. 3.3 Offering prices, as distinguished from actual former selling prices, may be used to deceptively imply a savings. In the event few or no sales were made at the advertised comparative price, the advertiser must make sure that the higher price does not exceed the advertiser's usual and customary retail markup for similar products or services. 3.4 Descriptive terminology often used by advertisers includes: “regularly,” “was,” “you save $ _____,” and “originally.” If the word “originally” is used and the original price is not the last previous price, that fact must be clearly and conspicuously disclosed by stating the last previous price, or that intermediate markdowns may have taken place, for example, “originally $400, formerly $300, now $250,” “originally $400, intermediate markdowns taken, now $250.”

As of January 31, 2023 the business has not responded to BBB's request.