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Business Profile

Online Car Dealers

Carvana LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Online Car Dealers.

About

This business has 1 alert

Important information

  • Government Actions:
    Government Action: BBB reports on known government actions involving business’ marketplace conduct:
    Illinois Secretary of State v Carvana LLC

    The following describes a government action that has been resolved by either a settlement or a decision by a court or administrative agency. If the matter is being appealed, it will be noted below.

    On January 24, 2023, Carvana LLC entered into a Settlement Agreement with the Illinois Secretary of State. The Settlement agreement settles allegations that the business was issuing out-of-state temporary registration permits and for failing to transfer titles in a timely manner as required by the state's vehicle code. Under terms of the settlement, the business agreed to adhere to Illinois law in the future; surrender its $250,000 bond; and allow for pre and post-licensing Secretary of State Police inspections to ensure it remains in compliance. The settlement agreement allows the Illinois Secretary of State to summarily suspend and revoke Carvana's dealership license once again if it fails to comply with either the agreement or the laws. 

    This action is final.

About This Business

This business offers online used car sales and delivery services.

Business Details

BBB File Opened:
6/22/2015
Business Started:
3/9/2012
Business Incorporated:
3/9/2012
Type of Entity:
Limited Liability Company (LLC)
Alternate Names:
Carvana Group LLC
Carvana Co Sub LLC
Carvana
Carvana Home Office
Business Management:
Ms. Teresa Aragon, Member
Mr. Ernest C Garcia III, CEO
Ms. Jessica O'Neal, Manager

Additional Contact Information

Principal Contacts
Ms. Teresa Aragon, Member
Mr. Ernest C Garcia III, CEO
Customer Contacts
Ms. Teresa Aragon, Member
Mr. Ernest C Garcia III, CEO
Ms. Jessica O'Neal, Manager
Fax numbers
Primary Fax: (866) 221-3833
Additional Email Addresses
Primary: Email this Business
Sales: Email this Business

Licensing information

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

Additional Information

Refund and Exchange Policy
This business offers a 7-day money back return policy
Other Resources
Arizona Department Of Motor Vehicles
1801 W. Jefferson
Phoenix AZ 85007
Phone Number: (602) 255-0072
http://www.azdot.com

Industry Tip

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