Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies

About

About This Business

The Service Experts Heating & Air Conditioning family of
contractors consists of more than 100 locations across North America. The
company services the heating and cooling needs of residential homeowners and
commercial businesses in all areas of indoor environment control, such as: air
filtration and purification, furnaces and air handlers, air conditioners, heat
pumps, boilers, solar HVAC systems, thermostats and water heaters. The company
services all brands for repair service, maintenance, sales and installation.
Additional services vary by location and may include plumbing, duct cleaning,
attic insulation, fireplaces and geothermal heating.

BBB Accredited Since: 9/9/2010

Years in Business: 29

Products and Services

Heating & AC systems, inspections, maintenance, sales, equipment installation, warranties and service plans. Air Quality solutions, including every type of air filter, air cleaners, humidification control, fresh air ventilators and duct sealing. In business since 1964. Specializing in residential and light commercial heating and air conditioning, replacement and service. Also new contruction on custom homes. Plumbing
AC Repair
Heating Repair
Commercial HVAC Services
Tankless Water Heaters
Leak Detection
Water Softeners
Air Conditioning Installation
Furnace Maintenance
Radiant Barriers
Backflow RPZ testing
Ejector Pumps
Garbage Disposal Repair

Photos and Videos

  • image description not provided by submitter

Business Details

BBB File Opened:
6/30/2003
Business Started:
3/1/1996
Business Started Locally:
5/15/2003
Business Incorporated:
12/20/2004
Type of Entity:
Limited Liability Company (LLC)
Alternate Names:
Worry Free Comfort Systems, Inc.
Business Management:
Mr. Mark Vaughters, General Manager

Additional Contact Information

Principal Contacts
Mr. Mark Vaughters, General Manager
Customer Contacts
Ms. Bonnie Johnson, Accounting Manager
Mr. Mark Vaughters, General Manager
Fax numbers
Primary Fax: (205) 424-6560
Additional Email Addresses
Primary: Email this Business
Social Media
Facebook

Additional Operating Hours

Sales
MondayOpen 24 Hours
TuesdayOpen 24 Hours
WednesdayOpen 24 Hours
ThursdayOpen 24 Hours
FridayOpen 24 Hours
SaturdayOpen 24 Hours
SundayOpen 24 Hours

Licensing information

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

BBB records show a license number of 10184 for this business, issued by State of Alabama Board of Heating, Air Conditioning and Refrigeration Contractors

State of Alabama Board of Heating, Air Conditioning and Refrigeration Contractors

100 N Union St, Suite 986

Montgomery AL 36104

BBB records show a license number of MPG-0639 for this business, issued by State of Alabama Plumbers & Gas Fitters Examining Board

State of Alabama Plumbers & Gas Fitters Examining Board

216 Aquarius Dr STE 319

Homewood AL 35209

BBB records show a license number of 2018083 for this business, issued by State of Alabama Board of Heating, Air Conditioning and Refrigeration Contractors

State of Alabama Board of Heating, Air Conditioning and Refrigeration Contractors

100 N Union St, Suite 986

Montgomery AL 36104

  • 18083

Additional Information

Payment methods
  • Cash
  • Check
  • Credit Card
  • Debit Card
  • Coupon
  • Discover
  • MasterCard
  • Visa
  • Financing
  • Money Order
Refund and Exchange Policy
Up to 2 Years on service repairs and up to 10 years on system replacements
Other Resources
State of Alabama Board of Heating, Air Conditioning and Refrigeration Contractors
100 N Union St
Montgomery AL 36104
Phone Number: (334) 242-5550
hacr.alabama.gov
[email protected]
State of Alabama Plumbers & Gas Fitters Examining Board
216 Aquarius Dr STE 319
Homewood AL 35209
Phone Number: (205) 945-4857
pgfb.alabama.gov
[email protected]

Latest Reviews

  • Dave B

    "This company installed an HVAC system in my house in 2013. The initial installation was very poor, and they had to make several trips over the next few weeks to correct it." ... Read full review

  • Ted P

    "I had a tuneup service done on my heating and air system and my heat pump with them from a deal I purchased on Groupon I think. My systems at the time was no more than seven years old and the technician said the heat pump system was about to fail, and I needed to replace it." ... Read full review

  • Harold H

    "I have used this company for 20 plus years and spent thousands of dollars. I pay for a service package for them to come out twice a year." ... Read full review

View all Reviews

More Resources

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.