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BBB serving North Alabama

serving Colbert, Cullman, DeKalb, Franklin, Jackson, Lauderdale, Lawrence, Limestone, Madison, Marion, Marshall, Morgan and Winston counties

About Us

People today are overwhelmed with choices – and often unsure about where to find verified, unbiased information. There are more than 30 million businesses in North America alone; and hundreds of thousands of sites around the world where people shop online. There are thousands of free and subscription websites that offer a range of information, including reviews, reports and directories, listings. BBB is the one place you can find it all.

BBB: Start with Trust®

Programs and Services

Upcoming Events

Mark your calendars for our upcoming events across the North Alabama region!

Huntsville News

Stay up-to-date with all the local news and alerts!

Key Staff

Need to know who works in our office? Check out the list of our office staff here!

Board of Directors

BBB's Board of Directors strive to create a community of trustworthy businesses advocating for integrity.

Scam Tracker

Report scams and stay up-to-date with what others are seeing in your area.

AdTruth

BBB AdTruthSM is an educational program that teaches consumers about potential advertising abuses and empowers them to report advertisements that could cause financial or personal harm due to problematic tactics or faulty products.

AUTO LINE

Our dispute resolution program can help you resolve your lemon law complaint, and you don't even have to hire a lawyer. Our lemon law complaint program covers car warranty issues against participating manufacturers.

Military Line

We believe that "Knowledge is Power" and "Financial Readiness equals Mission Readiness." Through the BBB Military Line consumer education program, we work to bring financial literacy training and tips, fraud alerts, and smart investing resources - we seek to equip those who serve, have served, and their families with the tools they need to navigate an ever changing and often complex marketplace.

Dispute Handling and Resolution

Let us help resolve any disputes your company has by raising standards and showcasing best practices.

Training Workshops

We offer Professional Development Training Workshops and "In Pursuit of Ethics" Training Workshops

FAQs

Frequently asked questions about what the Better Business Bureau does and ways we can help.