BBB of Michigan
Serving 80 counties throughout Michigan.
About Us
Serving 80 of Michigan’s 83 counties, BBB of Michigan offers resources to support, educate, and empower businesses and consumers, helping them thrive in today’s ever-changing marketplace. In addition to Accreditation, BBB provides verified business profiles, customer reviews, dispute resolution services, free presentations on fraud prevention, and more. Visit BBB.org/mi or call (517) 837-2162 for more information.
BBB of Michigan Locations
Grand Rapids, MI 49546
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Suite 202
Southfield, MI 48076-6409
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Programs and Services
For Consumers
We're here to assist you with whatever you need, and our help is always free of charge.
For Businesses
Apply for Accreditation. Help us ensure your business information is accurate. Partner with us to resolve customer disputes.
Sign up for our Consumer Newsletter
Sign up to receive our monthly Sign up for our Consumer Newsletter by email
Educational Foundation
The Educational Foundation works to support consumers, businesses and nonprofits through research and education.
BBB Awards/Scholarships
BBB celebrates students, businesses and nonprofits who help build trust in our community with our Trust Award and Torch Awards and annual scholarship program.
About Us
Get to know your Western Michigan BBB Staff and Board of Directors.
File a Complaint
File a complaint against a business you would like BBB to help you resolve.
Events
Stay up to date with upcoming virtual and in person events put on by BBB Serving Western Michigan.
Trust Lab® Research
Explore Trust Lab® research, which is used to create and support programs aimed at making Western Michigan the most trustworthy place in the United States to do business.
BBB Beacon Magazine
Read the BBB Beacon Magazine, produced several times a year by the better Business Bureau Serving Western Michigan.
Meet our Partners at ReviewTube
Better Business Bureau works with ReviewTube, which offers digital products and services. ReviewTube will be reaching out to BBB Accredited businesses in the area to offer additional opportunities for your business.