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Business Profile

Windows

Renewal by Andersen of BC

Reviews

Customer Review Ratings

4.77/5 stars

Average of 107 Customer Reviews

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Review Details

  • Review fromDonna G

    Date: 28/02/2024

    I thought ******************* was very professional in all the visits I've had from him. He's easy to talk to and very accommodating by giving bits of advice and offering to help in different ways. A good guy - a keeper!

    Renewal by Andersen of BC

    Date: 28/02/2024

    Thanks for taking a few minutes to leave us a review, *****! We will be sure to share your comments with the team...nothing like a happy homeowner leaving good feedback to make everyone smile.
  • Review fromCathy G

    Date: 09/02/2024

    Highly recommend Renewal by Andersen. They assigned Nick ***** as my Installation Manager and Rey ****** as the Design Consultant here in Abbotsford for replacing one window & one door on my house. He was very professional and even did a little extra by adjusting my downstairs outside door to close tighter until the install guys come with the new door. Also showed me how to take down my ****** ******* blinds & phantom screen for when the time comes before the installers arrive. Must appreciated.

    Renewal by Andersen of BC

    Date: 10/02/2024

    Thank you for taking the time to write us a review! We strive to meet--and exceed--our customers' expectations on every job, large or small, and we're glad that you had an excellent experience.
  • Review fromDarlene P

    Date: 06/02/2024

    Thank you ******************* for your work on our windows. Look great and thank you for going above and beyond making sure they were done properly

    Renewal by Andersen of BC

    Date: 07/02/2024

    *******, we are glad you had an excellent experience--that is what we strive for every single job, large or small. Thanks for leaving feedback, we appreciate that, too!
  • Review fromAlex H

    Date: 02/02/2024

    Excellent work. Clean & professionally done! Would definitely recommend to friends and family.

    Renewal by Andersen of BC

    Date: 03/02/2024

    Hi ****! Thanks for the kind words, and for taking the time to write a review. We strive to provide a distinctive experience from start to finish on every job. We're glad you trusted us with your project, and are happy that YOU are delighted with the results!
  • Review fromCathryn Y.

    Date: 26/01/2024

    We recently had **** and his colleague install some windows. They were just as prompt, friendly and efficient as the previous installers from Renewal by Andersen. Attention to detail and exceptional clean-up is much appreciated. I would highly recommend this company for many reasons, one of which is their wonderful instalment teams.

    Renewal by Andersen of BC

    Date: 28/01/2024

    *******, every member of the Renewal by Andersen team believes EVERY home matters, and we strive to treat each customer's home like our own. We're glad you're happy with the service and the product!
  • Review fromGwen S

    Date: 15/01/2024

    We are very satisfied with the salesman, David *****. His presentation answered a lot of questions we had about replacing the windows in our home. He had a lot of visual items to explain what the windows would be like. The installation manager, Ken ******* was very helpful, explained what would take place and that he will make sure that we are satisfied with the finished product.

    Renewal by Andersen of BC

    Date: 17/01/2024

    ****, every member of the Renewal by Andersen team believes EVERY home matters, and we strive to treat each customer's home like our own. We're glad you're happy with the service and the product.
  • Review fromGreg G

    Date: 30/12/2023

    Anderson has gone the extra mile to accommodate our time frame for our new windows. Salesman Steve ******* was attentive to all our concerns & we managed to get the job done . We may not have been the easiest clients to deal with but he was always professional in his dealings with us , friendly & informative. Anderson’s tech person Dustin ****** completed the window measurements with no fuss even managing to save us some money on an unnecessary window. All our questions were answered promptly. I will post an update once the windows are installed.

    Renewal by Andersen of BC

    Date: 31/12/2023

    Thanks for taking a few minutes to leave us a review, ****! We will be sure to share your comments with the team...nothing like a happy homeowner leaving good feedback to make our day! Thank you again!
  • Review fromDesmond K

    Date: 21/12/2023

    I was initially hesistant with the sales person but Andersen Windows was the only window manufacturer that had the wood trim I wanted . The product was a bit more expensive but they would do the install including all the trim I had multiple calls to tell me things were proceeding with the order and then further calls with the installation time. I did question that the job would be done in 1/2 day Prompt showing up just after 8 am and worked steady all morning. But as expected it was a full day job for 2 people. ( My apologies to the other customer that was delayed until the next day ). The installers were a delightful pair **** ******* *** **** **** ******* ******* it was a pleasure to have them in and out of the house all day The final product was what I was expecting with 1 minor error that will be corrected shortly. The only issue was underestimating the time needed for the install which I knew was unrealistic I would recommend them to others

    Renewal by Andersen of BC

    Date: 23/12/2023

    *******, , every member of the Renewal by Andersen team believes EVERY home matters, and we strive to treat each customer's home like our own. We're glad you're happy with the service and the product!
  • Review fromCJ M

    Date: 13/12/2023

    The installers both had excellent work ethic and took pride in their work. Very polite & professional. Extremely satisfied with completed project!! ?? I can't wait to show our family & friends! Thank you

    Renewal by Andersen of BC

    Date: 13/12/2023

    Hi **! Thanks for the kind words, and for taking the time to write a review. We strive to provide a distinctive experience from start to finish on every job. We're glad you trusted us with your project and are happy that YOU are delighted with the results!
  • Review fromSean C

    Date: 29/11/2023

    **** and team installed our two sliding glass doors on Saturday November 4th. They did a great job. Also love the new sliding glass doors. Its made a huge difference to how warm our house is. Thanks **** and ****.

    Renewal by Andersen of BC

    Date: 30/11/2023

    Hi ****! Thanks for the kind words, and for taking the time to write a review. We strive to provide a distinctive experience from start to finish on every job. We're glad you trusted us with your project and are happy that YOU are delighted with the results!

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