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Average of 107 Customer Reviews
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Review fromNilam A
Date: 11/02/2023
We had an excellent experience with Renewal by Andersen. After getting almost 20 quotes we chose Andersen. Though they were the most expensive but their demonstration done by ***** was very impressive. We started with one window but ended up doing 5 big windows. Yes we had to wait for 8 months but are fully satisfied with the end product. ****** and his team, did an outstanding work with the installation. If ever we want to do more windows or doors we will certainly go with Renewal by Andersen. Yes a wonderful customer experience. Thank you..
Renewal by Andersen of BC
Date: 13/02/2023
*****, every member of the Renewal by Andersen team believes EVERY home matters, and we strive to treat each customer's home like our own. We're glad you're happy with the service and the product!Review fromJohn J
Date: 07/02/2023
****** and **** arrived on time and showed respect for my home by removing their shoes for the short walk from the front door to the basement stairs. The windows to be installed are all downstairs in the unfinished area and in a rental suite that was not ***********. They both showed knowledge and creativity when brainstorming installing the Andersen windows, which are deeper than the ones they will be replacing. And, by remeasuring and code references they found a way to install one window that would meet the current building codes on egressability. So far I am impressed by all the Andersen people's knowledge, friendliness, professionalism and the degree of communication they have with the other employees on their team.Renewal by Andersen of BC
Date: 08/02/2023
Thanks for taking a moment to leave a review, **** ! We take pride in providing the very best customer experience at all stages of the process, from sales, to installation, to service. We're happy YOU are happy, and will share your kind words with the entire team! Thanks!Review fromPhil Z
Date: 07/02/2023
My wife and I are both happy with the windows that had been recently installed at our home in *******************. From beginning to end, the team at Renewal by Andersen represents among the highest levels of customer service we have experienced.Thanks to **** (sales design consultant) who helped and suggested the right windows in a particular setting.****** (installation manager) who measured painstakingly the openings to its exact measurements and suggestions.Hats off to Vitaly, Dima and ****** who did an excellent job installing the windows. A fantastic organization!Great customer support from beginning to end of the process especially ***** (care team) who was always there to answer questions we might have.Installation went smooth and straightforward. We would recommend Renewal by Andersen unreservedly.Renewal by Andersen of BC
Date: 07/02/2023
Hi ****! We strive to provide homeowners with the best all-around experience, and we're so happy you're delighted with the product, the installation, and the service afterward! Thank you for taking time to write a review!Review fromAna S
Date: 01/02/2023
We had a great experience with Renewal By Andersen. Starting with Sheldon who came to our home to help us choose our windows and patio doors and eventually placing our order. Followed by Darren who did the final measurements. Then came Reggie, our Project Coordinator, who keeps us updated on the progress of the project either by email or thru a phone call. And finally installation day came with the arrival of Kyrill and his team. They did a great job! My kids even commented it was as if no one came over to work since the house remained neat and clean. Now that we have our windows we feel the difference. It is warmer and cozier. Definitely a good decision to have this project done by Renewal By Andersen. Thank you!!!Renewal by Andersen of BC
Date: 02/02/2023
Hi, ***...We strive to provide homeowners with the best all-around experience, and we're so happy you're delighted with the product, the installation, and the service afterward! Thank you for taking time to write a review!Review fromAnne R
Date: 27/01/2023
A stellar experience! It was our first time replacing windows so we did not know what to expect. Cody made sure we were comfortable and demonstrated all the features of the new windows. Justin did the measuring and Tamara was excellent in handling the installation. When the installation crew had to cancel at the last minute, she arranged for Vitaly and his crew to come the following day and the installation was done quickly and efficiently. They also cleaned up so well that it appeared nobody had even been there!Renewal by Andersen of BC
Date: 30/01/2023
****, every member of the Renewal by Andersen team believes EVERY home matters, and we strive to treat each customer's home like our own. We're glad you're happy with the service and the product!Review fromDoris C
Date: 22/01/2023
Starting with our first visit from Cody. He asked us what our major concerns were with our house. He listened to every word we said. We felt comfortable speaking with him and felt an ease as if we were speaking to a friend. I really liked the idea that the price I was quote from Cody, was good up to a year, i felt no pressure to make a decision the same day, but I did.
Tamara, Project Coordinator was in contact with us either by telephone or by email. Josh and his installation team, were right on time, courteous, friendly and they left my home clean. I was in such awe, when I view the new windows and the patio door. The view looks so bright, clear and crisp. The ease of opening and closing is so easy, I can do it with one finger.
We needed a small adjustment with the Patio door and Nick came out and took care of the adjustment.
Everything is great in my home. I have already noticed that my house is warmer. I have received complements from Neighbors commenting on how nice the new windows look and that they did a good and proper job of installing my window.
Thank you, To the Renewal by Anderson TeamRenewal by Andersen of BC
Date: 25/01/2023
Hi *****! Thanks for the kind words, and for taking the time to write a review. We strive to provide a distinctive experience from start to finish on every job. We're glad you trusted us with your project, and are happy that YOU are delighted with the results!Review fromSherry W
Date: 04/01/2023
Had nick b**** come out to measure for my new windows and he was on time for the appointment as well as very friendly and quick. Can’t wait for our new windows to be put inRenewal by Andersen of BC
Date: 06/01/2023
Hi ******, we are glad you had an excellent experience--that is what we strive for every single job, large or small. Thanks for leaving feedback, we appreciate that, too!Review fromAndreea G
Date: 24/12/2022
The project of replacing our windows and patio doors has been a very pleasant adventure with the Andersen Team! Starting with Cody, our Design Consultant, who helped us make the best choices for our home, continued with Darren, our Installation Manager, who gave us the peace of mind that everything will turn out to be great, and culminating with the installation crew led by Kyrill, who executed everything to perfection! We are extremely happy with the quality of the product and the high-level of workmanship! We have been already recommending Renewal by Andersen to all our neighbors!Renewal by Andersen of BC
Date: 18/01/2023
*******, every member of the Renewal by Andersen team believes EVERY home matters, and we strive to treat each customer's home like our own. We're glad you're happy with the service and the product!Review fromChris G
Date: 09/12/2022
Mr Nick B**** came to my residence last evening to measure all of my windows for replacement. He was extremely polite and helpful in assisting me in making some final decisions prior to the order going in. Renewal by Anderson should be extremely comfortable in knowing Staff like Mr B**** are out in the field supporting their clients in such a positive professional manner. Well Done Nick..A real pleasure having you in my home and supporting me in making wise decisions on my selection of windows..Renewal by Andersen of BC
Date: 23/12/2022
Hi *****! Thank you for taking the time to write us a review! We strive to meet--and exceed--our customers' expectations on every job, large or small, and we're glad that you had an excellent experience.Review fromHeather J
Date: 30/11/2022
Shayne our consultant and Darren from our Installation team in Maple Ridge both did a great job. Shayne was great at answering all of our questions and helping us to make the decision to purchase our dream windowsRenewal by Andersen of BC
Date: 07/12/2022
Thanks for taking a moment to leave a review, *******! We take pride in providing the very best customer experience at all stages of the process. We will share your kind words with the entire team! Thanks!!
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