Computer Hardware
Wondershare Technology Inc.Information and Alerts
Alert Details
This business has 1 alert.
Pattern of Complaints
As of July 26th, 2024 BBB files indicate that this business has a pattern of complaints concerning the following issues:
Billing or Collection issues
- Consumers complained that they were charged without notification near the end of their trial period
- Consumers complained that they were unexpectedly charged for services that they did not request or agree to
- Consumers complained that they were charged despite canceling services
Product Issues
- Consumers complained that the products did not work as stated
- Consumers complained that they had to pay extra to utilize the product fully
- Consumers complained that the products caused issues on their devices
Refund / Exchange Issues
- Consumers complained that their refund requests were denied and that refund policies were not clear
- Consumers complained that they were given only partial refunds
Service Issues
- Consumers complained that after sales support was not provided appropriately
Customer Service Issues
- Consumers complained that the business did not respond to email or phone inquiries
We offered Wondershare Technology Inc. the opportunity to address the above identified patterns but we did not receive their response.
Important Information
Additional Info
The business provided direct customer support contact number as +86 (755)8666-5000.
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