Credit Repair Services
Credit ValueInformation and Alerts
Alert Details
This business has 1 alert.
Pattern of Complaints
BBB reached out to Credit Value on August 27, 2021, regarding an increased pattern of complaints about Billing Issues. They responded on September 1, 2021 with the following:
"We always aim to deliver a great experience, and we are gutted when we don’t meet expectations. We have more than 10,000 customers and we are really working hard to deliver clearly our service and those bad feedbacks are uncontrollable things that we can't control, but still we stick to the sayings that the customer is always right as we encounter challenges such as we make sure that we give our very best to address the concern as to make the client respond excellent or satisfactory. Thanks for taking the time to bring this to our attention. We will use the feedback to make us better and to ensure this doesn’t happen again."
Important Information
Customer Complaint
Due to the volume of complaints received, BBB is publishing the details (text) of 50% of complaints as a representative sample.
Service Area
- T2G 4B7
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.